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Dear Drum Bum,
Just wanted to thank you and let you know how happy I am
with your service. Not only was Mike very helpful and pleasant
to talk to, he even tried to save me money on my shipping
charges. Best of all, the item was shipped same day as promised
and 2 days later my nephew was wearing his T-shirt!
This was my first purchase from Drum Bum but it won't be
my last. Thanks
-
Lisa Hogg (El Monte, CA)
"Very
quick shipping and e-mails. Seems genuinely interested in
helping the customer."
-
Steve Sirockin (E-bay)
"Greetings, I just
wanted to drop you a short note to say how much I enjoy
the products I ordered from you fine people at Drum Bum
The package arrived quickly and I'm very satisfied with
the things I ordered. I will be doing business with you
again in the near future. Thanks. Keep up the good work."
- Leesa Harrington
"I absolutely love
this site! Apart from having all drum related info., there
are real people behind this website!!"
- Sharine Chew
...
and this nice letter from an industry associate who just
happened to place an order with us:
"Dear
Mike,
Hope this finds you doing well.
Just wanted to drop you a quick line to let you know how
much I appreciated your professional, prompt and courteous
service. The correct order was sent out right away, packaged
neatly and it arrived in time for my brother's birthday
celebration (despite the fact I waited to the last minute
to place the order). As a professional in the drum industry
who is very customer service oriented, I always like to
acknowledge the fact when I receive great service.
Way to go Mike Donovan & Drum Bum (Also know by my mom
as Dr. Um Bum)
Thanks for a great service, keep it up!"
Sincerely,
Eric Frank / DRUM! Magazine
Click
here
to read more comments from our customers
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